Erika is a business professional with extensive senior level experience and a reputation for strong leadership and achievement within highly competitive markets and challenging environments. She has a particular strength in driving performance, reducing inefficiencies, and cutting costs. She is self-sufficient and resourceful, with a responsive and knowledgeable approach to work as well as professional attitude to dealing with all operational issues that may arise. She leads teams through the facilitation and empowerment of others and has a proven track record of managing excellent service delivery and operational development.
With more than 15 years of experience, her expertise is in the conception and implementation of strategies, structures, and systems to enhance profitability and drive exceptional revenue growth and business expansion. Her core competencies lie in her ability to identify, develop and implement best practices that increase performance. Erika has led various organizations between New York City and Dubai in different sectors such as retail, food & beverage, as well as architectural industries.
Erika is the Operations Manager for Link ME. She is responsible for ensuring that all Business Operational tasks are done correctly, costed effectively, and delivered on time. She is in charge of maintaining a good working relationship with the company’s main clients and making sure that relevant policies and procedures are in place to enable the development, delivery, monitoring, and evaluation of all Business Operational activities undertaken by the company.
Erika has a Bachelor’s Degree in Business Administration with a finance major and communications minor from the State University at Albany, New York – in the United States